Voice Over Internet Protocol (VoIP) is the technology being more widely used today for it's cost savings, features, & mobility over a typical land line phone. Features that help improve efficiency and lower company workload. These solutions help keep the business running by allowing the workforce to operate from anywhere in any situation. These systems can reside onsite or in the cloud depending on your requirements.

​​Financial benefits
● Decrease your Phone Bill by up to 80%
● Make free inter-office calls and branch calls
● Free calls to remote workers with web client & iOS/Android apps
● Reduce travel expenses with integrated web conferencing

Flexibility
● Benefit from free VoIP calls with your smartphone
● Make calls straight from the browser or easily control calls on your IP phone or smartphone
● Work remotely from anywhere 
● Easily view the status of your colleagues 

​Video Conferencing Features
● Up to 250 participants
● Initiate a conference with a single click 
● Dial-in to meetings by phone
● Remote control assistance for quick & easy troubleshooting - plugin/extension free screen sharing

Call Center Features
● Call Center Reporting – user activity, team queue, SLA & more
● Queue Strategies and real-time statistics – round robin, hunt by threes & more
● Barge in, listen-in and whisper to agents’ calls

​Chat abilities
● Chat with other office colleagues
● Allow customers to chat, call or meet with you directly from your website
● Easily transfer chats to other team members

Send & Receive Text Messages from the Business Line
● Send & receive text messages directly from the web client and smartphone apps
● Route incoming SMS to specific queues of multiple agents so no message goes unanswered